Back to conflict resolution

Agreement and follow-up

Use this when:

You have talked through the conflict and agreed on possible solutions.
You want to turn the solution into a clear agreement and avoid returning to the same issue.
You want to reflect on what you learned and apply it next time.

The goal: Commit to new ways of working and check whether they help over time. Turn conflict resolution into lasting team improvements.

Estimated time: 15 to 20 minutes, plus a follow-up check

Write a short agreement summary

5 to 10 minutes

Together, write a short agreement for this situation. Treat it as a shared note that everyone accepts and can refer back to.

Agreement structure

What happened (short summary)
What we learned about our working styles
Our new team agreements for this issue
Actions: who will do what, and by when

Example agreement

What happened: "We disagreed about last-minute changes close to the deadline."
What we learned: "Some of us prefer flexibility up to the end. Others need stability and time to review quality."
New team agreements: List your 3 to 5 agreements clearly from Exercise 3.
Actions: "Sam will propose changes 48 hours before the deadline. Alex will complete the final review 24 hours before the deadline."

Keep it simple

Keep it clear and practical.

Make sure each person understands what they own.

Write it down together in one shared place.